AI receptionist for medical practices

What Clara solves for you

New patients research after hours — and book with whoever answers.

Most visits to a practice website happen in the evenings and on weekends, when your front desk is closed. Without anyone to ask, a prospective patient clicks back to Google and calls the next clinic. Clara answers their first question — "are you taking new patients?", "do you see my kind of visit?", "when's your next opening?" — in real time, then books the appointment or captures their name and number so your office can confirm the next morning.

Your front desk is on the phone, at check-in, and on hold with payers all at once.

A medical front desk juggles incoming calls, in-office check-ins, and payer hold times simultaneously, and website inquiries get the lowest priority because the patient at the window is right there. Clara picks up every web inquiry instantly, books what she can, and captures the rest — so the visitor never feels ignored and the lead never goes cold.

Every reschedule and cancellation is another interruption.

When patients can't change an appointment online, they call, and your team stops what it's doing to handle it. Clara lets patients reschedule or cancel right in the chat and writes the change into your schedule directly, so the calendar is already accurate when your team looks up.

How Clara fits your business

Paste your practice's URL on the homepage. Clara reads your site, identifies your services and providers and the questions patients actually ask, and connects to the scheduling system you already run. She books into your EMR — athenahealth, eClinicalWorks, NextGen Office, or ModMed — through a certified NexHealth connection, and also works with booking calendars like Cal.com, Calendly, and Acuity. If you don't use any of these, she captures the request for your front desk.

You hear her speak on a live preview tuned to your office. If she sounds right, you embed one <script> tag on your site — it works on every common practice website and CMS. Every appointment she books, reschedules, or cancels is written straight into your schedule, and every contact she captures is emailed to your office in real time.

Pricing is flat per practice — $49/mo for text-only chat or $99/mo for the voice tier where Clara speaks her replies inside the widget. No per-seat charges, no per-conversation fees.

Frequently asked questions

Can your website answer patient questions and book appointments after the front desk has closed?

Yes. Clara is your practice's 24/7 receptionist, so when your front desk is closed in the evenings or on weekends she answers the visitor's first question in real time, books the appointment, and captures their name and number so your office can confirm the next morning.

Does Clara connect to our EMR to book real appointments?

Yes. Clara books into athenahealth, eClinicalWorks, NextGen Office, and ModMed through a certified NexHealth connection, and also supports booking calendars like Cal.com, Calendly, and Acuity. She reads your live availability and writes the appointment back into your schedule, and can reschedule or cancel the same way.

Do we need a NexHealth account, or software installed on our computers?

No. These EMRs are cloud-based, so there's nothing to install on your computers and no NexHealth account for your practice to manage. The connection is a one-time guided setup, and from then on Clara reads your real availability and writes appointments into your schedule.

What patient information does Clara access?

Only what scheduling needs. Clara reads open appointment times and writes the appointment; when a new patient books, it saves the booking details they type. It does not read clinical charts, notes, lab results, or billing and account balances.