ClaraConverts vs Crisp
Crisp is a multi-channel shared-inbox tool for SMB teams: web chat, WhatsApp, Messenger, Instagram, email — all in one place, with a MagicReply AI add-on. ClaraConverts is a focused conversion agent on the website only, with voice in the widget and an AI employee that reads your site automatically. Pick Crisp if you need a unified inbox across channels. Pick Clara if your job-to-be-done is converting more website visitors and the channels-other-than-web aren't central.
Feature comparison
| Feature | ClaraConverts | Crisp |
|---|---|---|
| Voice replies inside the chat widget | ✓ | — |
| Reads your site automatically — no flow-building | ✓ | — |
| Multi-channel inbox (WhatsApp, IG, FB) | — | ✓ |
| Shared team inbox + collaboration | — | ✓ |
| Built-in CRM | — | ✓ |
| AI replies included in plan | ✓ | MagicReply add-on |
| Embed in one line of code | ✓ | ✓ |
| Lead capture + email notification | ✓ | ✓ |
| Free tier | — | ✓ |
| White-label for agencies | Yes (Agency tier) | Higher tier only |
Pricing
| ClaraConverts | Crisp | |
|---|---|---|
| Starts at | $49/mo (Standard) or $99/mo (Pro, includes voice). | Free, then Pro $25/mo and Unlimited $95/mo per workspace. MagicReply AI add-on extra. |
Choose ClaraConverts when…
- Your business is web-first — most conversations happen on your site, not in WhatsApp or Messenger DMs.
- You want voice replies. Crisp's widget is text-only.
- You don't need a multi-seat shared inbox; you just need leads emailed to you.
- You want a sales-oriented AI employee that reads your site, not a blank chat that requires building flows.
Choose Crisp when…
- Your customers genuinely live across WhatsApp + Messenger + Instagram + email and you need one inbox for all of them.
- You have a multi-person support team that needs assignment, internal notes, and shared visibility.
- You want a built-in lightweight CRM and don't want to wire one up separately.
- You're happy with the Crisp free tier and just need basic web chat to start.
Frequently asked questions
Does Crisp's MagicReply replace Clara?
MagicReply suggests text replies for human agents to send. Clara is autonomous in the widget — visitors talk to her directly and she replies in voice or text without a human in the loop. Different patterns: MagicReply augments humans, Clara replaces the front-line interaction.
Can I run both Crisp and Clara on the same site?
Technically yes, but two chat widgets on one site confuses visitors. Pick the channel mix you need: Crisp if multi-channel inbox is core, Clara if web-conversion is core.
Is Crisp's free tier enough?
For 1–2 person teams just getting started, Crisp's free tier is generous and worth trying. Once you outgrow it (more channels, more team, paid AI), the all-in cost converges with Clara's flat $49–$99/mo.
Does ClaraConverts have a team inbox?
No. Lead notifications go to one email address (or a webhook). If you need team collaboration, assignment, and shared visibility on every conversation, Crisp is built for that and Clara isn't.
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