ClaraConverts vs Tidio
Tidio is a popular SMB live-chat platform with drag-and-drop flow builders and the Lyro AI add-on. ClaraConverts is voice-first and built around one goal: convert more visitors. Pick Tidio if you need multi-channel inbox (WhatsApp, Messenger, Instagram) and like designing flows visually. Pick Clara if you want voice in the widget, an AI employee that reads your site automatically, and pricing that doesn't require a separate AI add-on.
Feature comparison
| Feature | ClaraConverts | Tidio |
|---|---|---|
| Voice replies inside the chat widget | ✓ | — |
| Reads your site automatically — no flow-building | ✓ | — |
| Visual drag-and-drop flow builder | Not needed | ✓ |
| Multi-channel inbox (WhatsApp, IG, FB) | — | ✓ |
| AI replies included in plan | ✓ | Lyro is a paid add-on |
| Free tier | — | ✓ |
| Embed in one line of code | ✓ | ✓ |
| Lead capture + email notification | ✓ | ✓ |
| White-label for agencies | Yes (Agency tier) | Limited |
Pricing
| ClaraConverts | Tidio | |
|---|---|---|
| Starts at | $49/mo (Standard) or $99/mo (Pro, includes voice). One flat fee per site, AI included. | Free tier, then $29–$394/mo for Tidio chat. Lyro AI is a separate $39/mo add-on with conversation caps. |
Choose ClaraConverts when…
- You don't want to build chat flows by hand — Clara reads your site and is ready to chat automatically.
- You want voice replies in the widget. Tidio (and Lyro) are text-only.
- You don't want a separate AI add-on with its own per-conversation caps and surprise overages.
- You're already paying for paid Tidio + Lyro and the all-in cost is north of $70/mo.
Choose Tidio when…
- You actually need WhatsApp, Messenger, and Instagram DMs in one shared inbox alongside web chat.
- You like building chat flows visually and want fine-grained branching logic.
- You're still in the free-tier zone and just need basic live-chat at zero cost.
- Your team already operates Tidio and you're happy with it.
Frequently asked questions
Does Tidio's Lyro AI sound like Clara?
Lyro is text-only — it answers in writing inside the chat. Clara also answers in writing, but on the Pro tier she speaks her replies out loud directly in the widget. That voice moment is where most visitors react.
Is the Tidio free tier enough?
For a hobby site or very low-traffic page, yes. Once you cross a few hundred conversations a month or want any AI replies at all, you're in paid territory — and the AI add-on bills separately on top of the chat plan.
Can I keep Tidio and add Clara?
Technically yes — they're separate scripts — but stacking two chat widgets on the same site is a bad visitor experience. Pick one. If you stay on Tidio for multi-channel inbox, Clara isn't the right fit. If you're web-only, Clara is built for the conversion job specifically.
Does ClaraConverts have a free tier?
No. The homepage preview is the trial — paste your URL and you get a free 1-hour preview tenant with full voice and chat, no credit card. Once you embed on your site, you're on Standard or Pro.
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