AI receptionist for athenahealth practices

What Clara solves for you

Your athenahealth schedule has openings — patients just can't reach them after hours.

Most visits to your website happen evenings and weekends, when your front desk is closed and the open slots in athenahealth sit empty. Clara reads your live athenahealth availability and books the visit right then, so a prospective patient schedules instead of clicking back to Google and calling the next practice.

New-patient inquiries wait while your team is on the phone or at check-in.

A busy athenahealth practice runs multiple providers and a front desk that's already handling calls, check-ins, and payer hold times. Website inquiries wait. Clara answers every web inquiry instantly and books straight into athenahealth, so the front desk sees a confirmed appointment the moment they look up — no callback, no re-keying.

Reschedules and cancellations tie up the phone.

Every "can I move my appointment?" is another call your team has to stop and handle. Clara lets patients reschedule or cancel in the chat and updates athenahealth directly, so the change is already reflected when your team opens the schedule.

How Clara fits your business

Add Clara to your website and connect it to athenahealth through NexHealth. Because athenahealth is cloud-based, there's nothing to install on your computers and no NexHealth account for your practice to create or manage — the connection is a one-time guided setup. Once it's live, Clara reads your real availability, providers, and appointment types straight from athenahealth.

You hear her on a live preview tuned to your practice. If she sounds right, you embed one <script> tag on your site — it works on every common practice website and CMS. Every appointment she books, reschedules, or cancels is written into athenahealth through the certified NexHealth connection, and every contact she captures is emailed to your office in real time.

Pricing is flat per practice — $49/mo for text-only chat or $99/mo for the voice tier where Clara speaks her replies inside the widget. No per-seat charges, no per-conversation fees.

Frequently asked questions

Does Clara book appointments into athenahealth?

Yes. Clara reads your live athenahealth availability and writes the appointment into your schedule through a certified NexHealth connection, so your front desk sees it immediately with no re-typing. She can reschedule and cancel appointments the same way.

Do we need a NexHealth account or any software installed to use Clara with athenahealth?

No. Because athenahealth is cloud-based, Clara connects through NexHealth with nothing to install on your computers and no NexHealth account for your practice to manage. It's a one-time guided setup, and Clara handles the rest.

Can patients reschedule or cancel their own appointments?

Yes. A patient can reschedule or cancel right in the chat, and Clara updates athenahealth through the certified NexHealth connection, so the change is reflected in your schedule without anyone on your team picking up the phone.

What patient information does Clara access in athenahealth?

Only what scheduling needs. Clara reads open appointment times and writes the appointment; when a new patient books, it saves the booking details they type. It does not read clinical charts, notes, lab results, or billing and account balances.