AI receptionist for NextGen Office practices

What Clara solves for you

A small front desk can't answer the phone, check patients in, and catch website inquiries at once.

Independent practices on NextGen Office often run the desk with one or two people. When they're with a patient, the website inquiry waits — and a waiting patient books elsewhere. Clara answers every web inquiry instantly and books into NextGen Office, so no inquiry depends on someone being free to catch it.

Your NextGen Office schedule has openings patients never see after hours.

Most website visits happen after the office closes, when the open slots in NextGen Office sit empty. Clara reads your live availability and books the visit right then, so an evening visitor becomes a confirmed appointment instead of a missed one.

Reschedules and cancellations become another call for a busy desk.

Every appointment change that has to go through the phone pulls your small team away from the patients in front of them. Clara lets patients reschedule or cancel in the chat and updates NextGen Office directly, so the schedule stays accurate on its own.

How Clara fits your business

Add Clara to your website and connect it to NextGen Office through NexHealth. Because NextGen Office is cloud-based, there's nothing to install on your computers and no NexHealth account for your practice to create or manage — the connection is a one-time guided setup, with no IT project required. Once it's live, Clara reads your real availability, providers, and appointment types straight from NextGen Office.

You hear her on a live preview tuned to your practice. If she sounds right, you embed one <script> tag on your site — it works on every common practice website and CMS. Every appointment she books, reschedules, or cancels is written into NextGen Office through the certified NexHealth connection, and every contact she captures is emailed to your office in real time.

Pricing is flat per practice — $49/mo for text-only chat or $99/mo for the voice tier where Clara speaks her replies inside the widget. No per-seat charges, no per-conversation fees.

Frequently asked questions

Does Clara book appointments into NextGen Office?

Yes. Clara reads your live NextGen Office availability and writes the appointment into your schedule through a certified NexHealth connection, so your front desk sees it immediately with no re-typing. She can reschedule and cancel appointments the same way.

Do we need a NexHealth account or any software installed to use Clara with NextGen Office?

No. Because NextGen Office is cloud-based, Clara connects through NexHealth with nothing to install on your computers and no NexHealth account for your practice to manage. It's a one-time guided setup, with no IT project required.

Can patients reschedule or cancel their own appointments?

Yes. A patient can reschedule or cancel right in the chat, and Clara updates NextGen Office through the certified NexHealth connection, so the change is reflected in your schedule without a phone call.

What patient information does Clara access in NextGen Office?

Only what scheduling needs. Clara reads open appointment times and writes the appointment; when a new patient books, it saves the booking details they type. It does not read clinical charts, notes, lab results, or billing and account balances.